ExchangeReporter Plus adds an improved Look and Feel with a new Flat user interface!
Hello Everybody, We are glad to announce the release of the latest build of Exchange Reporter Plus - 5181. This build comes with Flat UI, Email traffic report by business and non-business hours New Feature: Flat UI: Exchange Reporter Plus now sports a minimal, flat user interface, with simple graphics and layouts. Email traffic by business and non-business hours: The email traffic reports now offer a filter to refine the results based on both business and non-business hours. Enhancements: Column
Audit Configuration stuck collecting data
I have two Exchange Mailbox servers and one collects the data fine and the other just sits "collecting data"... when i run an audit report (lets say 'mails deleted and moved') only users that reside on the server that gets its data collected correctly are displayed. i have tried rebooting, starting and stopping the service, but it never seems to ever collect anything from this one server. Any assistance is greatly appreciated.
[KB] How do I keep an eye on server usage in my organization?
You, as an IT admin, need to be proactive about your Exchange servers' performance. You need to be vigilant about server traffic in order to: Identify possible service outages. Discover under- or over-performance of servers. Ensure that all servers are being utilized in your organization. Optimize resources by finding alternative uses for servers not being utilized. Balance server loads, when one server is handling more load than the other(s).While there are several other reasons to monitor server
ManageEngine Global Active Directory Seminar - 2017 - Sydney & Melbourne - Register Now
This August gear up for ManageEngine's free Active Directory Seminars at Sydney and Melbourne. These seminars will be shedding light on the next-gen Active Directory management techniques and the tactics to combat IT security threats. Sydney (August 29, 2017) and Melbourne (August 31, 2017) Reserve Your Spot Time: 8.30 AM - 3.30 PM Cost: Free (Food & refreshments included) Seminar Agenda: Click here. You know what's awaiting you in the seminar? Learn the industry's best techniques that help
[KB] How do I identify the unused distribution lists in my organization?
Distribution groups are important for communication in any organization. Over time, some distribution groups tend to become defunct, either due to employees no longer working in your organization, or plain inactivity due to the ending of a particular project. Having these unused distribution groups lying around could lead to stray emails landing in unintended recipient mailboxes. The problem, however, lies in clearing these distribution groups. Clean up can only happen when you're able to identify
[KB] How do I keep track of OWA logons?
Outlook Web Access (OWA) has made it so much easier for our employees to access their mailboxes with just an internet connection. While accessibility has improved tremendously with OWA, there are new problems that administrators face. Identify logons based on IP addresses Sometimes, there may be logons from unknown IP addresses. If there are several logon attempts from an unfamiliar IP address, it's a probable sign of malicious activity. You need information about these logons in order to determine
EXTEST_xxxx Account Log On Failures
We have an extest_xxxx account that has very high logon failures because the account no longer exists in AD. How do I change the extest account that exchange reporter uses to the one that does exist in AD? Thank you
[KB] How do I detect emails that are possible carriers of the Fireball adware?
In recent days, all cyber security analysts have been warning us about the newest threat to security, an adware that has been named Fireball. This adware is a browser hijacker--it has the capability to take control of your browsers, track your web usage, and wreak havoc in many other ways. It makes use of tracking pixels to get victims' personal information. How does it get into my system? Fireball is bundled with other legitimate software the victim has already agreed to download. It appears as
Old/Deleted accounts showing up on scheduled report
Hello, We have an automated report that is sent out every Monday. In this report we are seeing accounts that have permissions (send as) to mailboxes in our organization. If I manually run the report it shows the proper information. Are reports using cached information somewhere that have to be purged? Thanks P
[KB] How to identify unused Exchange mailboxes?
Administrators routinely identify all the unused and inactive mailboxes in their organization. The two main scenarios where you would be asked to discover inactive mailboxes are as follows: Storage issues: You may be asked to discover all the inactive mailboxes for space optimization. Licensing: Licenses do not exactly come cheap. In order to cut costs, your organization may launch an audit to see if any dormant mailboxes are using licenses that could be better used elsewhere. Solution: Exchange
Free training from ManageEngine - Register now!
Free Exchange Reporter Plus online workshop series June 8 - July 6, 2017 Thursdays @ 11:00am EDT Register here ManageEngine's workshop series on Exchange Reporter Plus is back due to popular demand! Attend these workshops to find out all about Exchange Reporter Plus and how it allows you to monitor Exchange health, audit changes in real time, and analyze various Exchange components and entities. Agenda: These workshops will show you how you can use Exchange Reporter Plus to: Fetch mailbox size
[KB] How do I ensure efficient capacity and migration planning?
You need to constantly monitor the storage components such as mailboxes, public folders, databases, servers, and more in your organization. This comes in handy during capacity and migration planning. It also helps ensure efficient resource management. For e.g., you do not need more servers than absolutely necessary in order to host all the mailboxes in your organization. Track the free and used server space to ensure that company resources are not being wasted. Exchange Reporter Plus helps you keep
Extest login failures
Since installing and configuring Exchange reporter plus, we are seeing thousands of Bad User Name logon failures for usernames starting with Extest (e.g. Extest_4dfccfaf0f494..) . How can we stop these?
[KB] How to check on emails that were not delivered in your organization?
In organizations, it occasionally becomes necessary to find out details about all emails that were not delivered to their intended recipients. This need occurs based on the line of work, as explained below. Finance: A patron could be claiming they did not receive their financial statement as an email. When customers bring this up as a reason for not paying their dues, you need to verify if the email was delivered or not. Education: Course schedules and exam time tables could be emailed to students,
Room Mailbox usage report : Working hours / Room Name
Hello! First of all, thank you for all those great tools ! I'm looking into using the "Room mailbox usage" report, and i'm getting confused with the values that are given. It seems that the occupation times / % are not based on the working hours set for each room mailboxes, therefore, the statistics are not relevant.. sadly I don't have users booking meetings at 2am ;) Also, I'm not able to display the room mailbox name, but only it's UPN/EmailAddress. And I can't add/remove columns in the report.
[KB] How do I identify users communicating with external email domains?
All organizations have plans and policies in place about internet usage. After all, these policies ensure that an additional layer of security exists over critical business information, and help keep a check on the type of data that gets in and out of the organization. You, as an administrator, need to monitor traffic within your organization to avoid possible data loss. One common policy organizations have is about misuse of office resources. You may need to: Discover users who are communicating with external email domains the most: There are chances
Office 365 and Exchange Server reporting and analysis
Week 5 of ManageEngine's free training - Register now! Date: May 17, 2017 Time: 10:30am BST | 3pm IST The past 4 workshops of this series focused on how Exchange Reporter Plus helps out with effective resource management, data security, real-time change auditing, and more. The fifth and final workshop is a must-attend for administrators of hybrid environments, for this week, we will be discussing how you can report on Office 365 components, too! In this workshop, you will learn how to: Identify all the inactive distribution lists.
[KB] How to keep an eye on mailbox traffic?
Administrators need to be vigilant about mailbox traffic for reasons including the following: Identifying spamming activity: Sometimes, an abnormal number of emails may be sent to or received from users. This could be an indication of spamming activity and needs to be checked immediately. Balancing server load: Admins need to keep an eye on server loads. One server may be handling more load than the others, which leads to problems such as email delays, slow logons, and other performance issues. Analyzing
Outlook Web Access, ActiveSync, & Exchange email traffic reporting
Week 4 of ManageEngine's free training - Register now! Date: May 10, 2017 Time: 10:30am BST | 3pm IST The past 3 workshops of this series focused on how Exchange Reporter Plus helps out with monitoring, real-time change auditing, and analysis of Exchange components. This week will be about how Exchange Reporter Plus provides complete details on Outlook Web Access (OWA), ActiveSync, and email traffic. In this workshop, you will learn how to: Track OWA logons and find the reasons for logon failure.
username and password
Hi,, which username and password that I will access at image below( exchange server username & password or other password ?) in exchange heath monitor ? Thanks and best regards Abdullah AL Anazi
[KB] How to adhere to email response SLAs?
Problem:Your organization may have a Service Level Agreement (SLA) about email response and it is highly necessary for your customer-facing teams to stick to it. Customer service executives now have to respond to customers in a prompt manner in order to adhere to this SLA. For this reason, managers and administrators try to be extra vigilant about the response time of mailbox users. However, using the native tools to check response time is a daunting task. Solution: Adhering to email response SLAs can be done using the Email Response Time report. This report
Monitoring of Exchange services, components, and protocols.
Week 3 of ManageEngine's free training - Register now! Date: May 3, 2017 Time: 10:30am BST | 3pm IST So far in this workshop series, we've discussed the features of Exchange Reporter Plus that help with information security and efficient resource management, including: Auditing changes to mailbox permissions. Tracking non-owner mailbox access. Monitoring mailbox size and growth. Identifying inactive and orphaned mailboxes, and much more! Don't worry if you missed the first 2 workshops--their
view headers of message
I sometimes get reports from users about issues with e-mails. They do not forward the entire e-mail just the body. And I do not get to view the e-mails headers and the source IP address for troubleshooting. Is there a way i can search for the headers of an e-mail by searching for a user and the timestamp?
Display the time when the Fowardto property had been set.
I need a report with the time when an inbox change its fowardto property.Do you have any report showing this. Thanks
[KB] Locate emails in your organization's mailboxes based on keywords in their content.
Problem Administrators are occasionally asked to locate messages that were exchanged in their organization containing certain keywords. You may be asked to do so to: Find out which employees in your organization are receiving malicious messages. Identify offenders as part of an ongoing internal investigation about a data leak in your organization. Follow organizational policies about attaching media files in emails. Adhere to compliance mandates such as HIPAA and PCI DSS. Solution: Exchange Reporter
ExchangeReporter Plus 5177 released with new reports and enhancements !
Hello Everybody, We are glad to announce the release of the latest build of Exchange Reporter Plus -5177. This build comes with new reports on Email Delivery Time Report, Delivery time by user,Delivery time between users, and Shared Mailbox Reports major enhancements, along with some bug fixes. New Features: Email Delivery Time Reports: The email traffic reports category includes the following new reports on delivery time related details of emails. Delivery time by user – Displays the email delivery
Real-time auditing of mailbox logons, properties and database changes
Week 2 of ManageEngine's free training - Register now! Date: April 26, 2017 Time: 10:30am BST | 3pm IST Previously on this workshop series. Week 1 covered the basics of monitoring storage components using Exchange Reporter Plus, including how to: Get real-time alerts when mailboxes reach their size limits. Identify inactive and orphaned mailboxes. Discover users with Full Access and Send As permissions over particular mailboxes. You can still sign up today for free training on Exchange Reporter
[KB]Take back control over your Exchange server and Exchange Online mailboxes.
Problem: All businesses, small or large, use emails for communication. Messages sometimes accumulate in mailboxes due to using emails as the primary means of communication. This causes several problems. Your server storage usage becomes off the charts. Mailboxes could reach their storage limits and prevent sending or receiving of emails. The second scenario is especially troublesome if it involves the top brass of your organization; you don't want them to miss out on an important email. Solution:
Week 1 of free ManageEngine training - Register now!
Exchange mailbox and storage reporting and analysis Date: April 19, 2017 Time: 10:30am BST | 3pm IST Have you registered for our online workshop series yet? It's only 2 days away! What are you waiting for? Register right now! About this week's workshop. This week, we will be discussing Exchange mailbox and storage reporting and analysis. By attending, you will learn how to: Fetch Exchange mailbox size and growth statistics. Track mailboxes reaching their size limits and receive real-time alerts.
Free Exchange Reporter Plus online workshop series
ManageEngine is conducting another workshop series on Exchange Reporter Plus, starting on April 19, 2017. Find out how you can use the health monitoring, change auditing, and reporting functionalities of this solution to effortlessly manage your Exchange environment. Benefits Attending these workshops will teach you how to carry out the following tasks easily. Fetch email traffic statistics and analyze mailbox size and growth. Locate messages based on keywords present in their content. Adhere to
Room mailbox/appointments report
I noticed there's an Appointment report under Custom. But this only gives you the past. Is there not a way to generate a report of appointments and room mailbox/calendar schedules for say, the next 90 days or so? So upcoming events can be reported on?
Configuring POP3 and IMAP Monitoring
I have tried to set up POP3 and IMAP monitoring from Monitoring > Report Configuration. I've validated that I can telnet to port 110 from the server where Exchange Reporter plus is configured, I've provided credentials for a test mailbox. I've tried providing other parameters with no success. Each time the data gathering happens, the monitoring report (for example POP3) shows "Service 'MSExchangePOP3' is not running." Failure "Service 'MSExchangePOP3' is not running." However, frontend and backend
Real time
Hi, is there a way for real time monitoring of emails, instead of waiting for logs to be collected from exchange servers? I can get any report from previous days, but there was a situation when user asked me if the mail he sent went from our server. I know there is a way to check this on exchange server or via admin console, but is there a way i can do this via exchange reporter, like i configured AD Audit to notify me in real time about some security, policy, user changes...? Kind regards, Nikola
Report Calendar meeting and appointment
i downloaded today Exchange Reportes plus , because i need to use some reports about mail traffic , and mail content. but i don't find a report about meeting and appointment Calendar . someone can help me ? thank you , Giovanni B.
Move schedule-reports folder
We recently moved our database to another drive, which (for postgres) requires a re-install. However, it appears that while the Archive folder can be reconfigured to write to another drive, there is nowhere to specify the same for schedule-reports. It writes a folder every day. We would like to change this to write to the other drive.
OU does not updates
Hi , I have a problem that Exchange Reporter does not update the OU hierarchy . when I changed OU name it's not reflected on the OU list when I need to make a filter in a report . Please help
Free Exchange Reporter Plus Free Online Workshop
Hi All, We are glad to invite you all for the ManageEngine Exchange Reporter Plus Free Online Workshop. Each workshop in this series will focus on a specific set of Exchange Server monitoring, auditing, or reporting tasks and demonstrate how to perform them efficiently and quickly using Exchange Reporter Plus. Invite you to be part of this five-workshop series, Every Tuesday @10 AM GMT Register Now: Click here to register. Regards, Exchange Reporter Plus Team
Exclude disabled mailboxes?
Hi, I was wondering if there is a quick way to exclude disabled mailboxes from using a license? Thanks! mark
Alert on Email Volume Sent
We are looking at Exchange Reporter plus as a tool that we hope would help alter us to unusual email traffic. For example if an email account was compromised and a user's account was seen as having over 100 emails going out a day, could we set up an alert to have our help desk and admin notified? Where/How would we do that in Exchange Reporter Plus
the schedule reports data not same on the Exchange reporter
Hi Salaam, The below report show different Total number of message for user nasser the report generated by "number of message by sender". Sendded Scheduled report show Total number of message for user nasser =47085 (picture 1) Report from manageengine tools show Total number of sent message for user nasser =76853 (picture 2) Scheduled Sent Report to email Report name ("number of message by sender") Report from Manage Engine Tools Report name ("number of message by sender") Best
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