As the threat landscape intensifies, hidden security gaps in your ITSM workflows—like inconsistent access provisioning during employee journeys—can quickly turn into ticking time bombs. As the global economic impact of cyberthreats is expected to rise to $13.82 trillion by 2028*, closing these gaps is no longer optional—it’s mission-critical.

While privileged access controls are your first line of defense, siloed service operations, disconnected tool sets, and insufficient security focus often stand in the way of delivering secure, enterprise-grade service experiences. That’s why aligning your ITSM and PAM workflows is essential. Discover how the ServiceDesk Plus-PAM360 integration enables a unified approach that strengthens IT security while ensuring operational agility and elevating IT service delivery in our latest article. Explore now.