Hi there,

In the sixth episode of Masterclass 2025, learn how to set up the essential change management configurations in ServiceDesk Plus Cloud. We'll discover how to build change templates for the various change types, craft a visual workflow builder for deploying changes, and leverage release and project management capabilities to ensure the successful deployment of changes.

In this episode, we will walk you through:

• Configuring change management attributes like the change advisory board (CAB) and change stages.

• Designing change templates for various types of changes, like standard and emergency changes.

• Crafting visual change workflows on a drag-and-drop workflow builder.

• Setting up automations to manage changes from submission to implementation.

• Leveraging release and project management capabilities to deploy changes effectively.

After the product demo, you'll also have the opportunity to interact with our product experts through a live Q&A session.

Date: July 30, 2025

Time: 11am BST, CDT, and PDT | 3pm AEST

Duration: 60 minutes

Save your spot now

If you have any questions, please write to us at hello@servicedeskplus.com. We’re always happy to help.

Regards,