ServiceDesk Plus training | Ireland | March [Workshop]
Hello there,
The ServiceDesk Plus workshop is coming to Ireland, bringing with it tips and tricks to help you elevate your service desk processes. More than just a training session, this workshop is designed to help you discover the untapped potential of ServiceDesk Plus all while earning an exclusive certification!
In this workshop, you will:
- Utilise the robust automations of ServiceDesk Plus to reduce the time taken by technicians for each incident ticket by 10 minutes and each service request ticket by six minutes.
- Cut down the time requesters need to generate tickets by six minutes per ticket with the inclusive self-service portal and personalized ticket templates.
- Enhance the efficiency of change approvals and the change strategy with powerful change workflows, resulting in a savings of three hours per managed IT change using ServiceDesk Plus.
- Save an entire 24 hours per IT asset audit with the integrated asset management module in ServiceDesk Plus.
All attendees will have the opportunity to obtain an associate-level ServiceDesk Plus certificate offline after the workshop.
Don't miss your chance to interact with our product experts and gain valuable insights on how to make your ServiceDesk Plus experience even better.
CTA: Book my slot now
Venue: The Spencer Hotel, Dublin
Time: 8am
See you there!
Regards,
Sriram K S
Head of Customer SuccessManageEngine ServiceDesk Plus