Dear Customers,

We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho CA(Canada) Service on 21st September 2025 and 28th September 2025 to ensure our DR Readiness in CA Deployment. This will help us support our expanding server far more efficiently.

Below is the schedule for the switch operation

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We may expect an average downtime of 2-3 minutes for a service provided no issues during the switch. If you experience any disruption, please feel free to drop us an email at support-cloud@servicedeskplus.com ,and we’ll be quick to help you.

We will update here once the DR Drill is complete. As always, we thank you for your business and continued support. We remain committed to continually improving our operations and infrastructure facilities to best serve your business.

Note:

Kindly check that you have allowed the following IP address to enable mail fetching in the application(applicable only when you configured an IP address in your firewall).

If you are using servicedeskplus.ca, please allow the following IP addresses:

199.67.84.79

199.67.86.79

Thanks & Regards,

Ramyaa